Novotel Taiping

Room that was given to me was great! It had the most beautiful view of their lake garden. And breakfast was good too, for a small town like Taiping, they did very well for the breakfast buffet spread! And location too was excellent, could go around to nearby shops by walking and did not need to get a taxi!

Since it was still a school holiday, we decided to go to Taiping, and we took the ETS from KL Sentral to Taiping. It takes around 3 hrs + to reach Taiping, and it's actually our first experience with ETS, and it was very convenient. The distance from KTM to the hotel is not that far. We rented a car during our stay there. The mall is just below the hotel. Across the hotel, there are a lot of stalls selling yong tau fu. Since we arrived at 11.45pm & after checking in, we managed to have dinner there because the restaurants nearby all closed at 12pm. The room is very clean, smells very good and is very comfortable. We had a very good sleep for 2 nights. In fact, we feel like we just want to spend all the time in the room. We don't get a room with a mountain view, but we still can enjoy the view throughout our stay there, and it was spectacular. Tourist attractions just nearby the hotel, like Taman Tasik Taiping, Taiping Zoo, Taiping Museum, Burmese Pool, and Bukit Larut Spritzer Park, but we feel that many places we visited need major upgrading & restoration to attract more tourists, especially when Taiping is a historic place.Overall it was a nice stay & we enjoyed Taiping & we will come again. Hopefully all the attractions will improve during our next visit.

The location, the cleanliness, the breakfast and most of all the staffs. I would like to thank Mr. Sirus for his courtesy in approaching us explaining the parking matter and assisting my family to the hotel lobby with our luggage during heavy rain. His info helps us a lot. Also to Ms Aishah for her excellent service accomodating my family needs during checked-in. Not to forget thanks to Goure & Zarif for their patient and assistance in managing the large crowd ensuring our checked out time very smooth. Thumbs-up to all of you. Hope the hotel management could reward these staffs 'handsomely' 🫡. Will come again nx time.

My friend and I recently enjoyed a wonderful two-night stay at this fantastic hotel perfectly located in the very heart of Taiping town with easy access to anywhere and a handy internal door in the lobby connected to the next door mall. The room was spotlessly clean, beautifully furnished and exceeded international expectations, with a magnificent view of the lake gardens and surrounding hills. The rainforest shower was a powerful, satisfying and refreshing start to the day. All the staff were unfailingly friendly, attentive and courteous - our particular thanks to the front-desk lady upon checkout who kindly provided us with a ticket print-out for our ongoing journey. We were particularly impressed with the food: both the breakfast buffet and lunch/dinner menu were outstanding in quality and variety. It was a great pleasure to meet the manager in the restaurant on our last morning and pass on our justified and well-deserved compliments. We will certainly be returning to this Novotel in the future.

Everything was perfect, the staff from all departments, Upon my checking in, the front desk staff greeted me with a smile and when she spoke to she gave me the warm welcome. And when my room the safe box was not working, the staff brought a new one for me, with also a great smile!